Creating coupon codes [NB]

Coupon codes are a powerful method to attract more customers or to tempt existing customers to again purchase through your online store. Below we will explain how to activate coupon codes.

Creating coupon codes

Navigate to WEBSITE > Marketing > Discount code in the left menu of the back office and click Add a discount code in the navigation at the top of the screen. You will be taken to a page where you can create the discount code.

  • Enable discount code - Here you can activate/deactivate a code.
  • Discount code - Enter the code you wish to use. It may consist of alphabetic characters, digits and symbols.
  • Type of discount - You can choose a discount amount or percentage here. Then you can enter an amount or percentage, depending on the type you have chosen.

Modifying a discount code

After creating the discount code you will be taken to the edit page of the discount code.


DISCOUNT CODE

  • Enable discount code - Here you can activate/deactivate a code.
  • Discount code - Enter the code you wish to use. It may consist of alphabetic characters, digits and symbols.
  • Type of discount - You can modify a code here, if so desired. If you do so, customers will obviously no longer be able to redeem their old code.


DISCOUNT PERIOD


Here you can enter the time period during which the code should be valid. The coupon code automatically expires when the set time period ends.


TIME USED

 

The counter keeps track of how often a given coupon code was used. Click Reset to set it back to zero (0). At Usage limit you can indicate how often the coupon code in question may be redeemed.


OPTIONS

 

  • Shipping costs - You can also opt to offer discount on shipping costs. If you choose Free, the customer will be granted the discount you entered with the Discount option described above. Select Default if the discount does not apply to shipping costs. 
  • Minimum order - Here you can enter the order amount from which discount will be applied. You may offer, for example, a discount of $15,- when customers spend $100,-. Note: The discount is passed on in the minimum order amount. When customers spend $100,- they will receive a discount of $15,-. They cannot pay however, for the order amount will arrive at $85,-. Therefore add the discount to the minimum order amount.
  • Valid for - Here you can enter for which products and categories the discount applies. Select Selected products only, Selected categories only or Selected products and categories to activate the possibility to add products and categories
    • Complete catalog - The coupon code applies to the entire catalog
    • Selected products only - The coupon code only applies to the products selected.  
    • Selected categories only - The coupon code only applies to the categories selected.
    • Selected products and categories - The coupon code only applies to the products and categories selected.


CATEGORIES & PRODUCTS

Here you can enter for which products and categories the discount applies. Click on Add products to add products and click on Add categories to add categories.

Bulk actions

In the overview, you can activate coupon codes by ticking the checkbox next to the discount code and then clicking on Bulk actions > Activate at the left at the top of the screen.

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