Configuring payment reminders [NB]

You can configure payment reminders that are automatically sent if a customer's status is set to Payment pending. Reminders are sent after a customer places an order.

  1. On the left menu of the Back Office click Settings and from General Settings choose Administration.



  2. In the Payment Reminders area, you can set up a maximum of four  reminders. From each list select the time period after which a reminder is sent. You cannot configure a custom time period.



To create payment reminder emails

  1. On the left menu of the Back Office click Settings and from Website Settings choose Notification emails.
  2. Click Order payment notification.
  3. Enter the email text in the Content area and save your changes.
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