Configuring orders [NB]

You can change invoice and packing note numbers and configure payment reminders.

  1. On the left menu of Back Office go to Settings and from GENERAL SETTINGS choose General.
  2. On the left menu click Administration.

ORDERS

Enter the order prefix and the integer you want to start numbering at. For example, for order ORD00001, for Prefix enter ORD and for Start enter 1.

 

INVOICES

Enter the invoice prefix and the integer you want to start numbering at. For example, for invoice ORD00001, for Prefix enter INV and for Start enter 1.

From Create select when to create invoices.

  • Direct: creates an invoice when an order is placed
  • Manual: you must manually create an invoice for each order in the order dashboard.
  • Paid: invoices are created when customers pay for orders.
  • Hide email and phone number: activate to prevent printing email addresses and phone numbers on invoices, so that they will not be be visible in envelope windows.

 SHIPMENTS

Enter the packing note prefix and the integer you want to start numbering at. For example, for order SHIP00001, for Prefix enter SHIP and for Start enter 1.

PAYMENT REMINDERS

Choose when to send payment reminders. To create the contents of the email see Sending payment reminders.

 

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