If your online stores is connected through DNS may experience that automatic e-mail messages end up in the junk folder of their customers. To prevent this, you have to fill a SPF record.
Why is a SPF record necessary?
Automatic e-mail messages are sent from a single central mail server (getseoshop.com). Because every online store has its own domain and e-mail, it can happen that e-mail clients such as Google Gmail consider e-mail to be spam. The fact is, that the central mail server is not recognized as an authorized representative to send e-mail on your behalf. To prevent automatic e-mail messages from ending up in junk folders, you can add a SPF record to your DNS settings.
SPF record setup
This may vary per hosting provider. 70% of the hosting providers will adhere to the information below. If your online store is not connected yet, click here for the settings.
- Navigate to the portal of your hosting provider and select the domain name you want to add the SPF record to.
- You now have to edit the DNS record. The exact location varies per hosting provider.
- Afterwards, you have to edit the TXT record, this is the Type record. a. Name - @ b. TTL – 1 Day c. Type – TXT Names can vary per hosting provider, but the input values are the same.
- Copy the following code and paste it into the empy Value field next to TXT v=spf1 include:_spf.webshopapp.com a mx ~all
- This is the code that prevents automatic e-mail messages from ending up in junk folders. With it, in a sense you grant permission to send e-mail messages from our central mail server. If you cannot enter a TXT type, the SPF record with your hosting provider will likely have a different name, or needs to be added in a special way. If that is the case, contact your hosting provider. They can inform you best.