Customer service not influenced by Premium

We will still reply to all tickets in a timely manner. SEOshop Premium customers will receive priority support, which means that their tickets will be answered within 60 minutes.

We created additional capacity to be able to deliver SEOshop Premium, which means that these customers will get a dedicated agent to work on their tickets. All other customer service agents will continue to work on your tickets to keep our service level at the high standard that you are used to.

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